Customer support

Our approach to customer support is highly personalized. We cater our services to meet the needs and exceed the expectations of each individual customer. And we treat each other as family, because at the end of the day, that’s who and what we are. When support is needed, you know who to call, what phone number to dial, which email address to use, and when to expect a response.

Epic Aircraft offers industry-standard warranties to provide you with the assurances that your aircraft will be covered, from leading-edge technology to performance-enhancing equipment.

Our factory-direct facility in Bend (KBDN) and ever-expanding network of Authorized Service Centers (ASCs) offer service and support to our customers near and far. Each Authorized Service Center is hand selected, with mandatory Epic-specific maintenance training. You can be assured that wherever you are, your aircraft has the support needed to return to service as quickly and safely as possible.