© 2025 Epic Aircraft, LLC. All Rights Reserved.
Last Updated July 1, 2024
Welcome to Epic Aircraft! This Privacy Notice describes the privacy practices of Epic Aircraft, LLC (“Epic Aircraft,” “we” or “us”) related to your use of our website epicaircraft.com, our social media channels and other websites we own or operate (collectively, the “Site”), as well as your interactions with Epic Aircraft in any manner (collectively, our “Services”). This Privacy Notice is governed by our Site Terms of Use. BY USING THIS SITE, YOU AGREE TO BE BOUND BY THIS ONLINE PRIVACY NOTICE. If you do not agree with this Privacy Notice, do not use our Site or submit Personal Information to us.
If you have questions about our privacy practices or would like to make a complaint, please contact us or send us an email at info@epicaircraft.com.
1. Definition of “Personal Information”
As used in this Privacy Notice, “Personal Information” means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. We generally describe Personal Information as falling within categories, for example:
Not all information about a person is protected as Personal Information. Information that is publicly available, aggregated (data summaries or reports with identities and Personal Information removed), or anonymized is often exempt from privacy laws.
2. Collection & Use of Personal Information
We collect Personal Information when you use the Site to learn about our aircraft, create or use your account, communicate with us, or submit information through our Careers page. We only collect and use your Personal Information with your consent as informed by this Privacy Notice and freely given by you, if we have a legitimate interest in the collection, or as authorized or required by law. Over the last 12 months, Epic Aircraft has collected and used Personal Information through the Site as follows:
We only collect, use, retain, and disclose Personal Information as is adequate and relevant to the specific, express purposes described above, as compatible with the context of collection, or as reasonably necessary and proportionate to provide the Services. Additionally, we may use the Personal Information collected through the Site to (i) monitor your compliance with our terms and conditions; (ii) protect the privacy of consumers; (iii) if we believe it is necessary, to identify, contact, or bring legal action against persons or entities who may be causing injury to you, to us, or to others; (iv) comply with a law, regulation, legal process, or court order; or (v) fulfill any other purpose to which you consent.
We will not collect additional categories of Personal Information or use already collected Personal Information for purposes that are materially different, unrelated, or not reasonably necessary or compatible with the original purpose without notice and consent to you as required by law.
3. Children’s Privacy
The Site and our Services is designed for adults. If we learn that we have collected or received Personal Information from anyone under the age of 16, we will delete that information. If you believe we may have received Personal Information from someone under the age of 16, please notify us at info@epicaircraft.com.
4. Disclosure to Third Parties
Epic Aircraft relies on service providers and other third parties to operate our Site and provide our Services. We will only disclose Personal Information to third parties as described in this section, with your permission, or as required by law. Your consent to Epic Aircraft’s privacy practices is also your consent to these third parties accessing and processing your Personal Information as described below. We may disclose Personal Information to:
5. Retention of Personal Information
Epic Aircraft retains Personal Information as needed to fulfill the purposes of its collection or to fulfill our internal business purposes. Your account information is retained until you ask us to delete it or for the period required by law, whichever is longer. Personal Information collected for sales or customer service purposes is retained until we determine it is no longer pertinent to our business or you ask us to delete it, whichever occurs first. Cookie data is retained for as little as a few minutes or as long as 24 months. Epic Aircraft reserves the right to retain data for longer periods as required by law or court order or if doing so is critical to our business.
6. Data Security
Epic Aircraft has implemented and maintains reasonable security measures to secure your Personal Information from accidental loss and unauthorized access, use, alteration, and disclosure. All data, including client Personal Information, is stored on secure servers located in the United States. Epic Aircraft confirms that our security measures are appropriate to the volume, scope, and nature of the Personal Information processed and designed to meet our duty of care with respect to your Personal Information. You are responsible for keeping your device access and login information confidential. We cannot guarantee the security of the information you submit while it is in transit over the Internet, and any such submission is at your own risk. You are encouraged to install anti-virus and anti-malware software on your devices and keep all software updated to avoid security risks.
7. Privacy Controls
You can directly control how we collect and use your Personal Information:
8. Privacy Rights
Depending on where you reside, you may be entitled to additional controls over your Personal Information. Please note that we only market our aircraft in the United States and Brazil and, as such, this section provides privacy notices to consumers in those markets only. If you reside elsewhere, please do not submit your Personal Information to us.
a. United States Privacy Rights. In the United States, consumer privacy is governed by federal privacy laws covering specific industries or data uses and state privacy laws providing general consumer privacy rights. For example, California, Colorado, Connecticut, Iowa, Nevada, Utah, Virginia, and other states require companies to inform consumers about their privacy rights and provide a method to exercise those rights.
PLEASE NOTE THAT SOME U.S. PRIVACY LAWS DO NOT APPLY TO EPIC AIRCRAFT OR OUR PRODUCTS OR SERVICES. In those cases, the notices in this paragraph are provided as courtesy only. We will respond to and fulfill your request to the extent required by applicable law..
Depending on the state in which you live, you may be entitled to some or all the following privacy rights:
b. Brazil Privacy Rights. Please note that Epic’s business activities in Brazil are served by a separate website and marketing materials. This paragraph informs Epic customers residing in Brazil of their privacy rights under the “Lei Geral de Proteção de Dados” (the “LGPD”) and integrates with and supplements the information contained in the rest of this Privacy Notice. As used below, “Personal Information” has the definition given in the LGPD. If you are in Brazil, you have the right to:
To exercise your rights under applicable privacy laws, or if you want to express concerns, revoke your consent, lodge a complaint, or request information, please submit a privacy request to info@epicaircraft.com.
9. Owned and Operated in the United States
Epic Aircraft headquarters is located in Bend, Oregon, United States. We only market and sell our aircraft to customers located in the United States and Brazil. If you access the Site from outside the United States, you agree that your Personal Information will be transferred to, processed, stored, and used in the United States so that Epic Aircraft may provide the Services to you which you have requested. When your information is moved from your home country to another country, the laws that protect your Personal Information in the country to which your information is transferred may be different from those of the country where you live. For example, if your information is in the United States, it may be accessed by government authorities under United States law.
10. Other Websites and Services
Our Site may offer links to websites and other services offered by third parties. These links are provided for convenience only. Epic Aircraft has no control over these third-party websites and services.
11. Privacy Updates
Epic Aircraft may update this Privacy Notice as needed from time to time. You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice. We will notify you about material changes to this Privacy Notice by email or by other measures that are appropriate to provide you with notice. We will collect your consent to these changes to the extent required by applicable law.